Overview — What is the Trezor® Wallet?
The Trezor® Wallet is a hardware wallet designed to securely store private keys offline. As a Trezor Hardware Wallet, it reduces exposure to online attacks by conducting signing operations on the device itself. Trezor® supports many cryptocurrencies and emphasizes open-source firmware and transparent security practices.
Getting started: trezor.io/start
Begin setup by visiting trezor.io/start. Follow the guided flow to install firmware, create a PIN, and write down the recovery seed (usually 12 or 24 words). That seed is the single, most-critical backup: store it offline, preferably in multiple secure locations.
Trezor® Suite & Bridge — management and connectivity
The Trezor® Suite is the official application to manage your device and assets. Use the Trezor Suite App for balances, transactions, and coin settings. Download the desktop or web client from the Trezor Suite Download page on the official domain. For browser-based interaction, install Trezor Bridge (get it from the official Trezor Bridge Download link) — it acts as a secure communication layer between your browser and the device.
Login flow and common problems
To access your wallet, open the Suite (or web wallet), connect your device and perform the Trezor login by entering your PIN on the device. If you experience Trezor Login not working or Unable to login Trezor, check for these common causes:
- Outdated Trezor® Suite or Bridge software.
- Faulty USB cable or port.
- Browser extensions interfering with device connection.
Troubleshooting: practical steps
When facing an Error Connecting Trezor Account or the Trezor Suite App not Working, try the following in order:
- Restart computer and reconnect the device with a different USB cable/port.
- Reinstall or update Trezor® Suite and Trezor® Bridge from official sources.
- Try a different supported browser (Chrome or Firefox) or use the desktop Suite.
- Confirm device firmware is authentic and up to date (check device screen prompts).
Account recovery & 2FA
If your device is lost or damaged, perform a Trezor Account Recovery using your recovery seed on a new Trezor® device or compatible wallet. For services that integrated Trezor® 2FA, a Trezor 2fa reset may be required if you lose access to a credential — follow the service’s recovery path after proving ownership with the seed. Never enter seed words into online forms or share them.
Verification & official support
If the Suite prompts that it Can't verify Trezor® Wallet, avoid third-party downloads and reinstall from the official site. For persistent problems consult the Trezor Help Center and support resources on the official site.
Frequently Asked Questions
1. How do I download Trezor® Suite?
Use the official website's Trezor Suite Download page and choose the installer for your OS (Windows, macOS, Linux).
2. Why is my Trezor login not working?
Check Bridge installation, cable and port, update Suite, and disable browser extensions that may block USB communication.
3. Can I recover funds without the seed?
No — the recovery seed is the only reliable method to restore wallet access. Without it, recovery is not possible.
4. What to do if the Suite App is not working?
Reinstall the Suite, update Bridge, test on another computer, and consult the Trezor Help Center if issues persist.
5. How do I fix "Can't verify Trezor® Wallet"?
Verify you downloaded software from the official site, reinstall Suite/Bridge and confirm firmware signatures on the device display.